• 2019-5-13  Files you save to OneDrive are available online at OneDrive.com and offline on your PC. That means you can open and change them anytime, even when you're not connected to the internet. When you reconnect, OneDrive updates the online versions with any changes you made offline.
• Microsoft is bringing its popular OneDrive Files On-Demand feature from Windows to the Mac. MacBook users will be able to sync files automatically when they’re used, instead of syncing entire.
• Sep 24, 2018 Microsoft is bringing its OneDrive Files On-Demand feature to macOS. OneDrive beta testers will be able to get access to the feature today, which lets OneDrive users use placeholders for files instead of syncing entire folders onto a MacBook.
• If you are using OneDrive personal, open the Mac App Store. In the toolbar, select the Update button. Any available updates for the OneDrive app, will appear here.

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This article is for IT administrators managing OneDrive settings in work or school environments. If you're not an IT administrator, read Get started with the new OneDrive sync app on Mac OS X.

Manage OneDrive settings on macOS using property list (Plist) files

Use the following keys to preconfigure or change settings for your users. The keys are the same whether you run the store edition or the standalone edition of the sync app, but the property list file name and domain name will be different. When you apply the settings, make sure to target the appropriate domain depending on the edition of the sync app.

Standalone	Mac App Store
PList Location	~/Library/Preferences/com.microsoft.OneDrive.plist	~/Library/Containers/com.microsoft.OneDrive-mac/Data/Library/Preferences/com.microsoft.OneDrive-mac.plist
Domain	com.microsoft.OneDrive	com.microsoft.OneDrive-mac

Deploy the sync app settings

Deploy the settings on macOS in the typical way:

1. Quit the OneDrive application.

   

2. Define the settings you want to change by creating a Plist with the values, or use a script to set the default values.

3. Deploy the settings onto the local computer.

4. Refresh the preferences cache.

   On the next start of OneDrive, the new settings will be picked up.

How to fix OneDrive not working issue on Mac and Windows computer? This article will look at several reasons why OneDrive may not be working and look to sole them in a simple manner. What is OneDrive and what issues can it have. OneDrive is an online storage cloud by Microsoft, to enable you to store and manage files online.

Overview of settings

The following table lists all the settings that are currently exposed for the OneDrive sync app. You need to configure the parameters in parentheses.

Setting	Description	Parameters	Example Plist Entry
Disable personal accounts	Blocks users from signing in and syncing files in personal OneDrive accounts. If this key is set after a user has set up sync with a personal account, the user will be signed out.	DisablePersonalSync (Bool): When set to true, this parameter prevents users from adding or syncing personal accounts.	<key>DisablePersonalSync</key> <(Bool)/>
Default folder location	Specifies the default location of the OneDrive folder for each organization	TenantID (String): TenantID determines which accounts the default folder location setting should apply to. Find your Office 365 tenant ID DefaultFolderPath (String): DefaultFolder specifies the default folder location. Mac App Store: The path must already exist when users set up the sync app. Standalone: The path will be created on users' computers if it doesn't already exist. Only with the Standalone sync app can you prevent users from changing the location.	<key>Tenants</key> <dict> <key>(TenantID)</key> <dict> <key>DefaultFolder</key> <string>(DefaultFolderPath)</string> </dict> </dict>
Automatic upload bandwidth percentage	Enables the sync app to automatically set the amount of bandwidth used based on available bandwidth for uploading files	AutomaticUploadBandwidthPercentage (int): This parameter determines the percentage of local upload bandwidth that the sync app can use. Accepted values are from 1 through 99.	<key>AutomaticUploadBandwidthPercentage</key> <int>(Bandwidth)</int>
Set maximum upload throughput	Sets the maximum upload throughput rate in kilobytes (KB)/sec for computers running the OneDrive sync app	UploadBandwidthLimited (int): This parameter determines the upload throughput in KB/sec that the sync app can use. The minimum rate is 50 KB/sec and the maximum rate is 100,000 KB/sec.	<key>UploadBandwidthLimited</key> <int>(Upload Throughput Rate in KB/sec)</int>
Set maximum download throughput	Sets the maximum download throughput rate in kilobytes (KB)/sec for computers running the OneDrive sync app	DownloadBandwidthLimited (int): This parameter determines the download throughput in KB/sec that the sync app can use. The minimum rate is 50 KB/sec and the maximum rate is 100,000 KB/sec.	<key>DownloadBandwidthLimited</key> <int>(Download Throughput Rate in KB/sec)</int>
Dock icon	Specifies whether a dock icon for OneDrive is shown	HideDockIcon (Bool): When set to true, this parameter hides the OneDrive dock icon even when the application is running.	<key>HideDockIcon</key> <(Bool)/>
Open at login	Specifies whether OneDrive starts automatically when the user logs in	OpenAtLogin (Bool): When set to true, OneDrive will start automatically when the user logs in on the Mac.	<key>OpenAtLogin</key> <(Bool)/>
Enable Files On-Demand	Specifies whether Files On-Demand is enabled. If you don't set this setting, Files On-Demand will be enabled automatically as we roll out the feature, and users can turn the setting on or off	FilesOnDemandEnabled (Bool): When set to true, new users who set up the sync app will download online-only files by default. When set to false, Files On-Demand will be disabled and users won't be able to turn it on.	<key>FilesOnDemandEnabled</key> <(Bool)/>
Disable download toasts	Prevents toasts from appearing when applications cause file contents to be downloaded	DisableHydrationToast (Bool): When set to true, toasts will not appear when applications trigger the download of file contents.	<key>DisableHydrationToast</key> <(Bool)/>
Block apps from downloading online-only files	Prevents applications from automatically downloading online-only files. You can use this setting to lock down applications that don't work correctly with your deployment of Files On-Demand.	HydrationDisallowedApps (String): Json in the following format [{'ApplicationId':'appId','MaxBundleVersion':'1.1','MaxBuildVersion':'1.0'}] 'AppID' can be either the BSD process name or the bundle display name. MaxBuildVersion denotes the maximum build version of the application that will be blocked. MaxBundleVersion denotes the maximum bundle version of the application that will be blocked	<key>HydrationDisallowedApps </key> <string> [{'ApplicationId':'appId','MaxBundleVersion':'1.1','MaxBuildVersion':'1.0'}, {'ApplicationId':'appId2','MaxBundleVersion':'3.2','MaxBuildVersion':'2.0'}]</string> <(Bool)/>
SharePoint Server Front Door URL	Specifies the SharePoint Server 2019 on-premises URL that the OneDrive sync app should try to authenticate and sync against	SharePointOnPremFrontDoorUrl (string): The URL of the on-premises SharePoint Server.	<key>SharePointOnPremFrontDoorUrl</key> <string>https://Contoso.SharePoint.com</string>
SharePoint Server Tenant Name	Specifies the name of the folder created for syncing the SharePoint Server 2019 files specified in the Front Door URL.	SharePointOnPremTenantName (string): The name that will be used when creating a folder to sync the on-premises SharePoint Server files. If specified, the folder names will take the form of: OneDrive – TenantName TenantName If not specified, the folder names will use the first segment of the FrontDoorURL as the Tenant Name. Example - https://Contoso.SharePoint.com will use Contoso as the Tenant Name	<key>SharePointOnPremTenantName</key> <string>Contoso</string>
SharePoint OnPrem Prioritization	For hybrid scenarios where the email is the same for both SharePoint Server on-premises and SharePoint Online, determines whether or not the client should set up sync for SharePoint Server or SharePoint Online first during the first-run scenario.	SharePointOnPremPrioritizationPolicy (int): This parameter determines which service to attempt to authenticate against for setting up sync. 1 indicates OneDrive should setup SharePoint Server on-premises first, followed by SharePoint Online.	<key>SharePointOnPremPrioritizationPolicy</key> <int>(0 or 1)</int>
BlockExternalSync	Prevents the sync app from syncing libraries and folders shared from other organizations.	BlockExternalSync (Bool): Set to true to prevent syncing OneDrive for Business and SharePoint libraries and folders from organizations other than the user's own organization. Set to false or do not include the setting to allow. Learn about OneDrive B2B Sync.	<key>BlockExternalSync</key> <(Bool)/>

You can also configure the OneDrive Standalone sync app to receive delayed updates.

PList Location	~/Library/Preferences/com.microsoft.OneDriveUpdater.plist
Domain	com.microsoft.OneDriveUpdater

Setting	Description	Parameters	Example Plist Entry
Tier	Defines the update ring for the computer	UpdateRing (String): This parameter has two different values. Production - The default update ring for OneDrive updates. Insiders - This update ring receives updates that are 'pre-production' and will allow you to play with features before they are released. Note that builds from this ring may be less stable. Enterprise - This update ring receives updates after they have rolled out through the Production ring. It also lets you control the deployment of updates. For more info about the update rings and how the sync app checks for updates, see The OneDrive sync app update process.	<key>Tier</key> <string>(UpdateRing)</string>

OneDrive is a cloud storage service from Microsoft that allows you to store all your important files securely in one place and then access them virtually anywhere.

It works just like a traditional hard drive, but it's on the internet, and you get access to additional features. For example, thanks to its cross-device and cross-platform design, you can create a file on your computer, and pick up where you left off on your laptop, tablet, or phone without having to save a copy on a USB drive or email the file to yourself. Also, OneDrive makes it easy to share content with other people, and collaborate in real-time using its Office 365 integration.

Windows 10 users get even more benefits. When your PC is connected using a Microsoft account, you're not only able to store files in the cloud, but you can sync and roam Windows settings across all your devices, and store BitLocker recovery keys and other data. Files On-Demand is another great feature that lets you access files without having to download them first saving a lot of local storage. And because data is stored in the cloud, it also works as a data recovery mechanism if your device breaks or gets stolen.

Here we'll go through the process to create an account, set up the sync client on your PC, perform everyday tasks, and customize common settings.

Notes:.The settings in some versions of the Mac operating system (OS) and some utility applications might conflict with keyboard shortcuts and function key operations in Office for Mac.

How to create a OneDrive account

You're required to use a Microsoft Account to use OneDrive. If you already have a @outlook.com, @hotmail.com, or @live.com*email address, or an Xbox Live or Skype account, you already have a Microsoft account, and you can use that info to sign in.

If you don't have a Microsoft account, do the following:

1. Visit OneDrive.com using your web browser.

2. Click the Sign up for free button.

3. Click the Create a Microsoft account button.

4. Create a new email address and password for the new account.

5. Click the Next button.

6. Continue through any additional on-screen instructions.

Once you completed these steps, you can start using OneDrive and connect your account to Windows 10.

How to set up OneDrive on Windows 10

Setting up OneDrive on your PC is easy. Here's how:

1. Open Start.

2. Search OneDrive and click the top result.

   • Quick Tip: If you don't find OneDrive on your computer, download the OneDrive client from Microsoft, and double-click the file to install it.
3. Using the setup experience, enter your email address.

4. Click the Sign in button.

5. Enter your Microsoft account password.

6. Click the Sign in button.

7. Click the Next button.

   Important: If the OneDrive folder already exists, it's safer to use the Change location option to set up OneDrive in another folder path to prevent file sync problems.

8. Click the Not now button if you're using the free version of OneDrive.

9. Click through the welcome tips.

10. Click the Open my OneDrive folder button.

After completing these steps, you can start uploading your files to the cloud.

How to upload files to OneDrive

OneDrive integrates with File Explorer, making the process of uploading files straightforward. Just follow these steps:

1. Open File Explorer (Windows key + E).

2. Click the OneDrive folder using the left pane.

   Note: If you have multiple accounts configured on your device, the folders will be named accordingly: OneDrive - Personal for your regular account, and OneDrive - Family for business accounts.

3. Drag and drop or copy and paste content into the OneDrive folder.

After placing the new files and folders into OneDrive, the client will automatically sync them to your account in the background.

Quick Tip: In the future, instead of continually relocating files, remember that within the application, you can always save the files you're working on directly to the OneDrive folder.

How to choose which folders to sync from OneDrive

If you want to specify which folders stored in the cloud should be accessible from your computer, do the following:

1. Click the cloud icon in the notification area.
2. Click the three-dotted menu button in the top-right corner.

3. Click Settings.

4. In the 'Account' tab, click the Choose folders button.

5. Clear the Make all files available option.
6. Check the folders you want to make visible.

7. Click OK.

8. Click OK again.

Once you complete these steps, only the files and folders you specified will be visible from your device. However, you'll be able to access the content you didn't specify using the OneDrive experience on the web.And you can use the same instructions to add or remove content as needed.

How to understand the sync status of OneDrive files

OneDrive uses at least 10 different badges to inform users about the status of the app and file syncing.

OneDrive icon status

• Solid white cloud icon — OneDrive is running without problems and sync is up-to-date.

• Solid blue cloud icon — Indicates that a 'OneDrive for business' account is configured. The sync is up-to-date, and there are no problems.

• Solid gray cloud icon — OneDrive is running but isn't connected to any account, or you're signed out.

• Cloud icon with arrows forming a circle — OneDrive is actively downloading or uploading files and folders to the cloud.

• Solid red with white X icon — OneDrive is running, but there are sync problems that require your attention.

Files and folders statuses

• White cloud with blue borders icon — Indicates that the file is only available when you're connected to the internet, and it's not using local storage. You'll need to double-click the file to finish the download and open with an application.
• White icon with green borders and check mark icon — File is available offline, you can open them without an internet connection, and they're taking up local storage space.
• Solid green with white check mark icon — You'll see this status badge when using the 'Always keep on this device' option to ensure important files are available offline.
• Solid red with white X icon — Alerts you that there is a problem trying to sync a particular folder or file.

• Cloud icon with arrows forming a circle — Indicates that a file is currently syncing.

How to use OneDrive Files On-Demand

OneDrive Files On-Demand is a feature that became available with the Windows 10 Fall Creators Update, and it allows you to access your entire collection of files stored in the cloud using File Explorer without having to download them first to your device.

In other words, Files On-Demand will only download small pieces of information to make the content visible allowing you to quickly sync hundreds of gigabytes without using space on your computer.

However, you'll need an internet connection to open files that you don't explicitly make available offline, or you didn't already open.

You can enable OneDrive Files On-Demand using these steps:

1. Click the cloud icon in the notification area.
2. Click the three-dotted menu button in the top-right corner.

3. Click on Settings.

4. Click the Settings tab.

5. Under 'Files On-Demand,' check the Save space and download files as you use them option.

6. Click OK.

Once you complete these steps, OneDrive Files On-Demand will be enabled on your device. You can then right-click files or folders and:

• Select the Free up space option to make a file only available with an internet connection.

• Select the Always keep on this device option to ensure the content is always available offline.

How to share files using OneDrive

Another great feature that OneDrive offers is an easy way to share files with family, friends, or coworkers.

Instead of making a copy using a USB drive or sending email to other people, OneDrive on Windows 10 allows you to quickly share virtually any files by creating a secure link that others can use to access the content.

There are multiple ways to share files using OneDrive, but the steps to get started are listed below.

Sharing files without a OneDrive for Business account

If you're using a regular OneDrive account, you can share files using Windows 10, but to manage sharing permissions, you'll need to use the web experience. Here's how:

1. Open OneDrive.
2. Browse the path that includes the file you want to share.

3. Right-click the file, and click the Share a OneDrive link option.

Microsoft Cloud

After completing the steps, a unique link to the file (or folder) will be created and copied to the clipboard. You can just right-click, paste, and send the link using email, social media, or another messaging service.

At any time, you can stop sharing a file or folder. Here's how:

1. Right-click the file you're sharing.

2. Select More OneDrive sharing options.

3. Using the web experience, click the file information button in the top-right corner.

4. Click the Manage access link.

5. Click the Remove link (X) button.

6. Click the Remove link blue button.

Once you complete these steps, no one will be able to access the files you shared, making the previously created link useless.

Sharing files with a OneDrive for Business account

If you're using a OneDrive for Business account, the sharing experience is simplified, so you don't have to open OneDrive in your web browser to create a link or manage files permissions.

If you have a business account, you can quickly share files using these steps:

1. Right-click the file you want.

2. Select Share.

3. Use the drop-down menu to select the share permission.

4. Specify an email address if you're going to send the link to another person and click the Send button. Or you can click the Copy Link option.

After completing these steps, if you want to stop sharing the file, use these steps:

1. Right-click the file you're sharing.
2. Select Share.
3. Click the three-dotted button in the top-right corner.

4. Select the Manage Access option.

5. Click the Remove link (X) button.

How to get more storage on OneDrive

When you sign up for the free version of OneDrive, you only get 5GB of space.

If you're running low, you can always upgrade your account to 50GB by opting into a $1.99 per-month subscription. Alternatively, if you need even more storage, you can purchase an Office 365 Personal subscription that comes with 1,000GB of OneDrive storage and access to the suite of Office applications.

In order to see how much storage you're using, do the following:

1. Click the cloud icon in the notification area.
2. Click the three-dotted menu button in the top-right corner.

3. Click on Settings.

4. Click the Account tab to see the current usage.

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Once you complete these steps, if you're running out of space, you can check all the available storage plans at OneDrive.com to upgrade.

Wrapping things up

Although there are many cloud storage services available, because of its integration with PCs and Office 365, OneDrive remains the best experience for Windows 10 users.

However, there's room for improvements, and the experience isn't consistent everywhere. On Windows 10, for example, when sharing files, you get one experience when using an Office 365 and another without a subscription. Also, it can be difficult to tell which files you're sharing when using File Explorer.

Do you use OneDrive on Windows 10? Tell us in the comments.

More Windows 10 resources

For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:

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