Microsoft Office License Not Found Mac

  
Microsoft Office License Not Found Mac Average ratng: 9,0/10 3679 reviews
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Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac

To use Office for Mac in your organization, it needs to be activated. How you activate Office for Mac depends on whether your organization has an Office 365 plan or has a volume license agreement. But in both cases your users won't have to enter any product keys.

Microsoft Office product keys are encrypted inside the Windows Registry, so searching for them manually is nearly impossible. You'll find a string of numbers once you locate the correct registry key, but what you'll find is encrypted text, not a working Office product key you can enter. If you try to activate a one-time install of Office for Mac and you get the error: Key already used, you will need to select another license to use. Click Cancel and you'll return to the license selection screen.

Note

If you're an Office user trying to activate a personal copy of Office for Mac, follow these instructions instead of reading this article.

Activate Office 365 versions of Office for Mac

Mar 19, 2020  The things that he/she did were - reinstall my office 2019, update my keychain access, create another new user account on my macbook, uninstall my office 2011 and all these does not work. My license was not found and I am unable to use Office Home & Student 2019 (Mac). Does Microsoft has any solution to this? Step 1: Start an Office app, like Word, Project, or Visio, depending on your purchase. Step 2: In the Sign in to set up Office window, select I don't want to sign in or create an account (it's a small link at the bottom of the window). Step 3: Enter your Office product key, without hyphens. These instructions may help with troubleshooting activation by removing all Office license files from your Mac. For example, if you previously installed a one-time purchase of Office for Mac and have switched to Office 365, you may not be seeing subscription features because your copy of Office is still using your old license. Discover Office and Windows KMS hosts through DNS. By default, Windows and Office clients discover KMS hosts through DNS and a related vlmcs SRV record. To determine whether a KMS client can locate a KMS host or whether unwanted KMS hosts exist on the network, run a.

If your organization has an Office 365 plan, make sure you assign each user a license for Office before you deploy Office for Mac to your users. If you don't assign a user a license, you can still deploy Office for Mac to that user, but the user won't be able to activate and use Office.

For Office 365 customers, Office for Mac activates by contacting the Office Licensing Service on the internet. The Office Licensing Service keeps track of which users are licensed and how many computers they've installed Office on.

After you deploy Office for Mac, your users are prompted to activate Office the first time they use it. Make sure users are connected to the internet when they activate Office.

On the Sign in to Activate Office screen, users should select Sign In, and then enter their email address and password. After they sign in, users may see an alert asking for permission to access the Microsoft identity stored in their keychain. They should select Allow or Always Allow to continue.

While you can deploy Office for Mac for your users, your users need to sign in and activate Office for Mac for themselves. That's to ensure that the Office Licensing Service properly associates Office for Mac with the correct licensed user.

A program on the Mac, the Office365ServiceV2 daemon, runs once a day to check the user's subscription status. The computer must be connected to the internet to contact the Office Licensing Service. If the computer can't contact the Office Licensing Service after nine days, the user sees a warning message when working in an app.

If the computer can't contact the Office Licensing Service after 30 days, Office goes into reduced functionality mode. This means that the user can open, view, and print existing documents in an Office app, but can't create or edit documents. The user also sees a message in the app that most features aren't available. After the user connects to the internet and the subscription status is verified, all the features of Office are available again.

For each user that you've assigned a license to in Office 365, you can deploy and activate Office for Mac on up to five Macs for the user. If you need to provide Office for Mac on a sixth computer for a user, you need to deactivate an existing installation first. Deactivating an installation doesn't remove Office for Mac from the computer. Instead, the installation goes into reduced functionality mode.

Users can sign into the Office 365 portal to deactivate an existing installation by going to My account > Install status > Manage installs. Or, you can deactivate an installation as an Office 365 administrator. Sign into the Office 365 portal, go to the admin center, and then go to Users > Active Users. Select the user, and then choose Edit for the Office installs property of the user.

Activate volume licensed versions of Office for Mac

To activate a volume licensed version of Office 2019 for Mac or Office 2016 for Mac, use the Volume License (VL) Serializer. You can download the VL Serializer by signing into the Volume Licensing Service Center (VLSC). You run the VL Serializer on each computer. By doing this, your users won't see any activation prompts when they first open Office 2019 for Mac or Office 2016 for Mac.

For more information, see Overview of the Volume License (VL) Serializer.

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Verify Microsoft Office License Key

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Note

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Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you use Office Mobile for iPhone, you receive one of the following error messages:

Can't Verify Subscription

Please sign in to reactivate this app.

No Subscription Found

We couldn't find a subscription connected to your account.

Cause

This issue occurs because a previously activated version of Office Mobile exists on the device, possibly from another subscription. Therefore, the new Office Professional Plus license cannot be applied.

Solution

To resolve this issue, follow these steps:

  1. Verify that you have a license assigned to youin the Office 365 portal. To do this, follow these steps:

    Note

    If you cannot sign in or do not see the Settings button, then you may not have administrative permissions or may not have a license assigned to you.

    1. Sign in to the Office 365 portal.

    2. In the left pane, select Subscriptions.

    3. In the list of subscriptions and licenses, scroll down to the Office 365 <edition> section, and then look for The latest desktop version of Office. If you see this entry in the list, you have an Office subscription that's assigned correctly.

      Note

      If you don't see a vertical scroll bar, hover the pointer over the list, press and hold the left mouse button, and then scroll.

    4. If an entry for The latest desktop version of Office does not appear in the list, contact your administrator or go to the following website:

  2. Verify the status of the service health for the Office Subscription service.

Third-party information disclaimer

Microsoft Office License Not Found Machine

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Microsoft Office License Not Found

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