Microsoft Office Quit Working Mac
Summary
When Microsoft Office Word suddenly stops working or fails to open a document on Windows 10/8/7, don't worry. You can follow fixes on this page to resolve Microsoft Word has stopped working issue and use EaseUS file recovery software to bring the lost Word files back with ease.
The solutions for Microsoft Office Word has stopped working and Word file recovery can also be applied to fix similar issues on other Office apps, such as Excel, PowerPoint, etc.
| Workable Solutions | Step-by-step Troubleshooting |
|---|---|
| Method 1. Restore with Software | Run EaseUS Data Recovery Wizard > Choose the Word file location > Scan all lost data..Full steps |
| Method 2. Restore Unsaved Word File | For Windows, check AutoRecover For Mac, check Temporary Folder Then restore unsaved Word..Full steps |
Microsoft Word Has Stopped Working 2016/2013/2010/2007
Jan 13, 2013 Try going into 'Programs and Features' in Window's Control Panel. Select your version of Microsoft Office or Excel. Instead of 'Uninstall', choose 'Change' right next to it. Choose the 'Repair' radio button and then Next. See if that fixes the issue. If it doesn't uninstall and reinstall Microsoft Excel or Office as a whole. Make sure your Mac has a working internet connection before checking for updates. Install Mac OS X updates followed by Office updates. Install Mac OS X updates first: To get Mac OS updates, go to the App store on your dock, and then click the Updates button to reveal available updates. Then Install Office Updates. To get the update: 1. Apr 16, 2018 Learn how to keep in touch and stay productive with Microsoft Teams and Office 365, even when you’re working remotely. Word for Mac document stops responding when you try to open a document. Content provided by Microsoft. Exit all Microsoft Office for Mac programs. On the Go menu, click Home. Tagged on: delete Microsoft excel quit unexpectedly Mac Fix Microsoft excel quit unexpectedly Mac fix Microsoft Office 2011 crashes on Mac OS X Yosemite get rid of Microsoft excel quit unexpectedly Mac remove Microsoft excel quit unexpectedly Mac.
With the increasing fame of Microsoft Office, its applications like Word have gained worldwide users' favor. Microsoft has built a powerful support team to help users resolve all kinds of issues while using Office applications.
'Microsoft Office Word just stops working' is one of the top concerned questions among Word users.
Usually, when the 'stopped working' error shows up, you have two available options to undertake: checking online for a solution or closing and restarting the program for a try.
If you are facing this error in Microsoft Word 2016, 2013, 2010 or 2007, read on and check the provided solutions below to get rid of this issue with ease.
Part 1. Fix 'Microsoft Word Has Stopped Working' Error in Windows 10/8/7
To find the right solutions to remove this error on Windows PC, it's highly necessary to know the reasons that cause your Word malfunction. Here are the main reasons:
- Office edition isn't compatible with the current OS on your PC.
- Word is out of date.
- The device driver is out of date.
- Word Add-in issue.
- Word file issue.
Note: Once Word suddenly stops working, wait for the program to process firstly and try your best to save the editing document.
If you've waited for a very long period, nothing happens. Click 'Close the program' on the pop-up window in Word. Let's learn a few tips to get rid of the error immediately!
3 Quick Fixes
Applies to: Resolve Microsoft Word application gets stuck, showing blank or stuck on startup.
# 1. Use Task Manager to End Task of Running Microsoft Word
Step 1. Press Ctrl+T+Del keys to bring up Task Manager.
Step 2. In the Process tab, find Microsoft Word and select to end its task.
After this, you can restart to check if the Word work or not.
# 2. Boot Windows into Safe Mode
Step 1. Reboot PC, on the sign-in screen, hold the Shift key and click 'Power', select 'Restart'.
Step 2. You'll be presented with an options screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
Step 3. Press F4 when the computer is booting up and then it will start in Safe Mode.
Step 4. Run Microsoft Office Word to check if it can work smoothly or not.
# 3. Check if Office Is Activated
Step 1. Open a new Word file, click 'File' > 'Account'.
Step 2. Check the Product Information at the right pane, see if your Word is activated or not.
If not, re-activate your Microsoft Office Word with a genuine serial key.
After this, you should be able to use Word to continue with your work again.
3 Fixes for Microsoft Office Word Keeps Crashing, Not Working
Applies to: Fix MS Office Word repeatedly crashes, won't start-up, isn't working issues.
If the Word keeps crashing when you try to open a document on your PC, relax. Here, you'll find 3 reliable methods that will help you fix this issue, making your Word work again.
Fix 1. Repair Office Installation
According to some experienced users, when Microsoft Office contains errors, it would prevent users from opening a Word or edit any files.
The application would directly shut down no matter you want to create a new document or continue editing a file. The direct solution towards this issue is to repair Office installation with below steps:
Step 1. In Windows 10, 8 or 7, open Control Panel, click 'Programs and Features' and click on 'Microsoft Office'.
Step 2. Locate and select your Microsoft Office, and click 'Change' in the top menu.
Step 3. On the window, click 'Repair' and then 'Continue'.
For Newer versions of Microsoft Office users, you can choose 'Online Repair'or 'Quick Repair' and click 'Repair'.
Step 4. Let the repair finish and restart your computer.
When the repair process finishes, open your Word application to check if the error appears again.
Fix 2. Install Latest Windows Update or Office Update
When your Office version or Windows system is out of date, Microsoft Office may stop working and even crashes. Here are the steps to install the latest updates of Windows or Microsoft Office:
# 1. Install Latest Windows Update
Step 1. Press Windows + I to open Windows Settings.
Step 2. Click 'Update & Security' and select 'Check for updates' under Windows Update.
Step 3. If a new Windows update window pops up, click 'Install Now' and follow the instructions to install the available update.
# 2. Install Microsoft Office Update
For Office 2013 and newer versions:
Step 1. Open an Office application - Excel or Word, click 'File'.
Step 2. Click 'Account' > 'Product Information' > 'Update Options' .
Step3. Click 'Enable Update' and then select 'Update Now'.
Note: If the Enable Update button is not available, it means that the automatic update feature is enabled.
For Office 2010 or older versions:
Step 1. Open an Office application - Excel or Word, click 'File' > 'Help'.
Microsoft Office Quit Working Mac Pro
Step 2. Click 'Check for Updates' or 'Install Updates' option.
Follow the instructions to finish the process. After this, you can re-open a Word document or create a new Word file again.
Fix 3. Uninstall and Reinstall MS Office
Note: This fix may cause your activation key invalid after the reinstallation of MS Office. Make sure that your activation key can be used twice before taking the below steps.
Step 1. Keep your MS Office activation key and save it to another secure device.
Step 2. Open Control Panel, click 'Program and Features', then locate and select Microsoft Office.
Step 3. Click 'Uninstall' in the top menu.
Step 4. Re-install Microsoft Office on your PC and activate it with your serial key.
If your old key fails to activate the newly installed MS Office, please contact the Microsoft support team for help: https://support.microsoft.com/contactus.
5 Methods to Resolve 'Word Document Is Not Working' Issue
Applies to: Resolve Word is not working issues, such as Word file won't open, cannot access document content in Word, etc., on Windows 10/8/7.
Method 1. Insert Not Opening/Working Word Document into Another New File
Step 1. Run Microsoft Office Word, and create a blank new file.
Step 2. Click 'Insert' from the top ribbon menu, click 'Text'.
Step 3. Click 'Object' and select ' Text from File'.
Step 4. Select the target Word document which is unopenable or not working, and click 'Insert'.
Step 5. Check the document content and save it as a new file on your PC.
Microsoft Office Not Working On Mac
Method 2. Disable Add-ins in MS Word
Step 1. Press Windows + R keys and type: winword.exe /a and hit Enter to open MS Word without plugins.
Step 2. Click 'File' > 'Options' > 'Add-Ins'.
Step 3. Click 'Manage' at the bottom and select COM Add-ins, click 'Go' to uncheck the problematic ones and click 'OK' to confirm.
After this, restart Word to check if the issue has been resolved.
Method 3. Remove or Update Old Printer Drivers
Step 1. Open Device Manager, and locate your printer.
Step 2. Right-click on your printer drivers and select 'Uninstall' or 'Update drivers'.
Step 3. Uninstall or update old printer driver.
- For uninstalling driver - click 'OK' and restart PC.
- For updating driver - click 'Search automatically for updated driver software' and follow the instruction to finish the process, and restart PC. Or, you can download relative driver form your printer website and install it on your PC.
Method 4. Remove or Delete Word Registry Keys
Step 1. Bring up Registry Editor by typing: regedit in the search bar and hit Enter.
Step 2. Click 'Yes' to open Registry and follow the path to locate Word options key: HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordOptions.
Step 3. Locate and right-click the key, and select 'Export'.
Step 4. Save the Options key as 'Wddata.reg' and save it on your Desktop.
Step 5. Go back to Registry Editor and locate the Options key, and delete it from the menu.
Step 6. Exit Registry Editor.
After this, restart your Word and check if the problem is resolved.
If the problem still exists, run the Wddata.reg on your Desktop to restore the deleted key.
Method 5. Replace the Normal.dot Global Template File
To do so, you need to close all running Office programs on your PC. Then, follow the steps below to start:
Step 1. Press Windows + X and select 'Command Prompt (Admin)'.
Sign in if the program requires administrator permission.
Step 2. Enter the command below and hit Enter:
Step 3. Wait for the command to finish and exit Command Prompt.
After this, restart your Word application to check if you can use it to edit documents or create new files again.
Part 2. Recover Lost or Unsaved Files after Fixing Word Stopped Working Error
Another big issue that concerns users the most is the lost or unsaved Word file when Word application stopped working. Only after fixing the Word has stopped working error, can you have the opportunity to open the MS Word application and check out if your document is lost or closed without saving.
To fully resolve this issue, you'll have two solutions to bring your lost Word file back:
Solution 1. Restore Lost Word Document with File Recovery Software
Applies to: Restore Word document (saved on local PC drive) that was lost after MS Office has stopped working.
When the word document gets lost due to Office Word application stopped working or unexpected error, your best choice is to follow solutions listed in Part 1 to repair MS Office Word to work first.
EaseUS Data Recovery Wizard will scan your local drive and restore the lost Word document in only 3 simple steps:
Step 1. Choose the Word file location.
Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.
Step 2. Scan all lost data.
The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.
Step 3. Select Word files and recover.
You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.
Solution 2. Restore Unsaved Word File
As you know, Microsoft Office has an AutoSave feature that will automatically save a Word file when you're editing. And these temporarily saved files are located in an AutoRecover folder.
When you open the Word file and find out that the closed Word file is lost without saving, you can simply recover the lost unsaved Word document there.
- For a Windows user, check the link to recover unsaved Word documents.
- For a Mac user, check this link to see how to recover unsaved Word document on Mac.
Part 3. Tips to Back Up and Protect Word File
If you are looking for a reliable method to fix 'Word has stopped working' error, solutions included in the above two parts are capable to help you out.
If you prefer a more comprehensive plan to protect your precious Word documents, stay here. Two reliable Word backup tips are available here for you to try:
# 1. Enable Auto-Save Feature in Word
Applies to: Back up and save editing Word document.
Step 1. Open MS Word application and create a new file, click 'File' > 'Option'.
Step 2. Click 'Save' and check the below two boxes:
- 'Save AutoRecover information every * munites' (set a time for autosave - every 2 or 5 minutes will be good)
- 'Keep the last autosaved version if I close without saving'
Step 3. Click 'OK'to confirm.
# 2. Back Up Saved Word File with File Backup Software
Applies to: Back up saved Word file on your local drive.
Reliable file backup software like EaseUS Todo Backup can help you effectively back up important files including Word, Excel, PowerPoint, etc. on a local drive with ease.
The back up will be a lifesaver to immediately bring your hard word back once you lose it due to unknown reasons.
Download and follow below 3 steps to safely back up your Word file with ease:
- Tip
- You'd better create the backup file on an external disk or on the cloud in case the local backup gets corrupted or destroyed.
Step 1: Launch EaseUS Todo Backup software and then choose 'File Backup', 'Disk/partition Backup' or 'System Backup' for different backup purpose.
Step 2: Choose the system, disk partition, files or apps that you want to back up. Then select a destination where you want to store the backup file.
Step 3: Click 'Proceed' to start the data backup process.
People Also Ask
1. How do I fix Microsoft Word has stopped working?
When MS word has stopped working, you can fix it by repairing Office installation.
Step 1. Open Control Panel, click “Programs and Features' and click on 'Microsoft Office'.
Step 2. Locate and select your Microsoft Office, and click 'Change' in the top menu.
Step 3. On the window, click 'Repair' and then 'Continue'. For Newer versions of Microsoft Office users, you can choose 'Online Repair' or 'Quick Repair' and click 'Repair'.
Step 4. Let the repair finish and restart your computer.
2. Why is my Microsoft Word not opening?
When there are a few corrupted documents, or you have an issue with a Word or 3rd party add-on, your Word maybe not opening.
3. How do you restart Microsoft Word?
Step 1. Go to the Tools Menu, then Customize, then click options.
Step 2. Choose the option for the Reset menu and toolbar usage data. This will put your toolbars back to the original settings. If you would like to reset your settings further, move on to the steps below.
4. Why has my office 365 stopped working?
When Microsoft Office 365, 2016 or 2013 stops working or not opening on your PC, you can also use the Office repair feature to get the problem fixed in Windows 10/8/7: right-click on Office 365, Office 2016 or Office 2013 > Select Change; click Online Repair > click on Repair button.
5. How do I fix Outlook has stopped working?
When you happen to encounter Outlook 2016 Not Responding in Windows 10, you can try to fix by using Outlook recovery software; start Outlook in Safe Mode; install Outlook updates; repair Office program, or repair Outlook data files.
Are you unable to open the Microsoft ExcelApplication on Mac OS X Yosemite (OS X 10.10)? OR Microsoft Excel Quit Unexpectedly on Mac? Or getting an error message “The application Microsoft Excel quit unexpectedly. Mac OS X and other applications are not affected. Click re-launch, to launch the application again. Click report to see more details or send a report to Apple”?
If you are dealing with the above-given scenarios and want to get rid of Microsoft Excel Quit Unexpectedly Mac issue then you are at the right place. Here, we will discuss several solutions that will help you to fix Microsoft excel quit unexpectedly Mac.
This annoying situation may appear when the user tries to open the Microsoft Excel on Mac OS X Yosemite (OS X 10.10) and the situation becomes worse when Microsoft Excel refuses to start after crashing.
Not only excel but you may also face trouble while trying to open the other Microsoft Office apps like MS Word, MS Powerpoint. They start throwing an error “Microsoft office Quit unexpectedly on Mac” each time when a user tries to open MS office on OS X Yosemite.
You can easily solve this error without the need of any professional experience and help you to access your document without losing data. Microsoft provides effective solutions to fix this problem. All the solutions discussed under this blog are resourced by Microsoft officials.
So let’s start solving this error by applying the given solutions one by one.
Go with the solutions depending on the version of your Microsoft Excel for Mac.
Fixes for Excel 2016 for Mac
Fix 1: Quit all programs and close all windows
Step 1: From the Apple menu, click on the Force Quit option.
Step 2: You have to choose an application in the “Force Quit Applications” Window.
Step 3: Then click on the Force Quit.
Fix 2: Remove Excel preferences and Office settings
Step 1: First you have to close all the Microsoft Office programs.
Step 2: Now, with the help of Go menu, navigate to the root/hidden Library folder.
Note: If you are using the Mac OSX Yosemite then the Library folder is hidden by default. To unhide this folder, hold down the OPTION key while clicking on the Go menu.
Step 3: Click on the Group Containers folder to open it and search for a folder whose name contains “.Office,” at its end and then open it.
Step 4: After opening this folder, search for the Com.microsoft.officeprefs.plist file.
Step 5: Now, you have to erase this file by dragging it to the trash. Deletion of Com.microsoft.officeprefs.plist file will delete the Office preferences.
Step 6: At last, reboot the MS Office Application, and check for the issue.
In case you are still unable to fix the issue, then you should delete the entire folder “.Office”
This will erase all the preceding settings and preferences that were set for all applications.
I have to use Word for compatibility with people I’m working with who are PC users. Files are stored on my Mac hard drive.I am using Word v.16.14.1 (180613). 
My operating system is Mac OS High Sierra v.10.13.5I only upgraded to 2016 when I received a Mac generated message that 32-bit software wouldn’t be supported from August and so I had to ensure I was using something upgradable to 64 bit – which was Office 2016.
Fix 3: Run a Clean Restart
In order to run a clean boot or start up Mac in safe mode, follow the below given step:
Step 1: Restart your Mac and without delay press and hold the Shift key. You will see an Apple logo on your display.
Step 2: Now, release the Shift key when the login window appears. In case, your startup disk is encrypted with FileVault then you have to log in twice.
Step 3: In the safe mode, if all OK and you are using the Microsoft office without any error then it means that the background programs are conflicting with the Office for Mac. In order to detect that which one is conflicting with the MS office on Mac you should remove the installed apps one by one and check for the error.
Fix 4: Remove and then reinstall Office
In order to uninstall and reinstall Microsoft Excel on Mac, follow the below-given steps:
Step 1: navigate through the Finder > Applications.
Step 2: Press the Command +click to choose all of the Office for Mac applications.
Step 3: Select the Microsoft office and press the Ctrl+click then click Move to Trash.
In order to install the Office again, you should follow: How to download and install or uninstall Office 2016 for Mac
Fix 5: Use the “Repair Disk Permissions” Feature
With the help of Repair Disk Permissions option, one can easily troubleshoot permissions problems in Mac OS X 10.2 or later on versions. Follow the below-given steps:
Step 1: Click on the Go menu and then click Utilities.
Step 2: Run the Disk Utility app.
Step 3: Here you have to click on the primary hard disk drive for your computer.
Step 4: From the First Aid tab, click Repair Disk Permissions.
Note: This Disk Utility App repairs only apps that are installed via Apple.
Fixes for Excel for Mac 2011
Fix 1: Quit all programs and close all windows
Step 1: From the Apple menu, click on the Force Quit option.
Step 2: You have to choose an application in the “Force Quit Applications” Window.
Step 3: Then click on the Force Quit.
Fix 2: Run a clean Restart
Step 1: Restart your Mac and without delay press and hold the Shift key. You will see an Apple logo on your display.
Step 2: Now, release the Shift key when the login window appear. In case, your startup disk is encrypted with FileVault then you have to log in twice.
Step 3: In the safe mode, if all OK and you are using the Microsoft office without any error then it means that the background programs are conflicting with the Office for Mac. In order to detect that which one is conflicting with the MS office on Mac, you should remove the installed apps one by one and check for the error.
If the problem is still not fixed then, go to the next fix.
Fix 3: Try to update Excel on Mac
Follow the below given steps to Setup Microsoft AutoUpdate
Step 1: First you have to open any other Microsoft Office Application such as Word, Excel, PowerPoint, or Outlook.
Step 2: From the top menu, navigate to the Help > Check for Updates.
Step 3: Under the “How would you like updates to be installed?” option then select the Automatically Download and Install.
Step 4: At last, click on the Check for Updates.
Fix 4: Remove and then reinstall Office
Step 1: navigate through the Finder > Applications.
Step 2: Press the Command +click to choose all of the Office for Mac applications.
Step 3: Select the Microsoft office and press the Ctrl+click then click Move to Trash.
Visit: https://support.microsoft.com/help/2398768/ to remove Office for Mac 2011
Conclusion
That’s all about the Microsoft excel quit unexpectedly Mac issue, it is hoped that after applying the above given solutions now your Excel app is working normally.
If you are unable to apply the above given steps due to lack of knowledge OR any other reasons then you can go with a professional Microsoft Excel Error Repair Tool. This troubleshooting tool will help you to deal with the several excel errors.
This Excel Repair Tool is fully automatic, hence you don’t need any professional experience. Simply download, Install and Run this tool on your Mac and fix Microsoft Excel error within a few minutes.
[Please Note: This is to inform that the Mac software is discontinued]If you still have any query or doubt related to the Microsoft Excel then kindly contact us @ http://ask.repairmsexcel.com
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