Verify Your Microsoft Office Account Mac

  
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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

将 Microsoft 帐户用于 Office 中的所有操作。如果你使用 Outlook.com、OneDrive、Xbox Live、或 Skype 等 Microsoft 服务,则你已经拥有该帐户。. To download and install Office 2013 for a single PC, Office 2016 for a single PC and Office 2016 for a single Mac go to MyAccount. Before you begin Make sure you have. First Steps: Use Your Microsoft Account on Your Mac Posted on January 15, 2017 by Paul Thurrott in iOS, Microsoft Consumer Services, Office, Office 365, OneDrive, Outlook.com, Skype with 39. Aug 06, 2017 POP and IMAP settings for Office 365 for business email. If your work or school uses Office 365 for business, add these POP and IMAP settings to your other email program. Note sure what version of Office you're using? To learn how to add an Office 365 for business account to Outlook on Windows, see Outlook email setup. Apr 02, 2020 Go to the Setup Domains page. Select Add domain. Enter the name of the domain you want to add, then select Next. Choose how you want to verify that you own the domain. If your domain is registered at GoDaddy or 1&1, select Sign in Next and Office 365 will set up your records automatically. Fix: Microsoft Office can’t Find your License for this Application. If the issue is with your Computer or a Laptop you should try using Reimage Plus which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. Note: In order to activate Office for Mac, you will need a valid and licensed Office 365 account or a Microsoft Account that is associated with a one-time purchase. If you don't, you won't be able to create or edit files, only read them.

When you use Office Mobile for iPhone, you receive one of the following error messages:

Can't Verify Subscription

Microsoft Office Login

Please sign in to reactivate this app.

No Subscription Found

We couldn't find a subscription connected to your account.

Cause

This issue occurs because a previously activated version of Office Mobile exists on the device, possibly from another subscription. Therefore, the new Office Professional Plus license cannot be applied.

Solution

To resolve this issue, follow these steps:

  1. Verify that you have a license assigned to youin the Office 365 portal. To do this, follow these steps:

    Note

    If you cannot sign in or do not see the Settings button, then you may not have administrative permissions or may not have a license assigned to you.

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    1. Sign in to the Office 365 portal.

    2. In the left pane, select Subscriptions.

    3. In the list of subscriptions and licenses, scroll down to the Office 365 <edition> section, and then look for The latest desktop version of Office. If you see this entry in the list, you have an Office subscription that's assigned correctly.

      Note

      If you don't see a vertical scroll bar, hover the pointer over the list, press and hold the left mouse button, and then scroll.

    4. If an entry for The latest desktop version of Office does not appear in the list, contact your administrator or go to the following website:

  2. Verify the status of the service health for the Office Subscription service.

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Still need help? Go to Microsoft Community.

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Symptoms

In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.

Cause

This issue occurs because of the presence of duplicate tokens in the keychain.

Resolution

To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:

Workaround

To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.

Note

Double Confirm

These steps affect all Office applications that use modern authentication.

Validate Confirm

  1. Quit Outlook and all other Office applications.

  2. Start Keychain Access by using one of the following methods:

    • Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
    • In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.
  3. In the search field in Keychain Access, enter Exchange.

  4. In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.

  5. In the search field, enter adal.

  6. Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.

  7. In the search field, enter office.

  8. Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.

  9. Quit Keychain Access.

    Note

    When you start Outlook, you are prompted to authenticate.